# Welcome to Maytapi

Maytapi is a powerful WhatsApp API service that lets you integrate WhatsApp messaging into any application — websites, e-commerce stores, CRMs, ERPs, chatbots, customer-support platforms, and more.

This help-desk site is your guide to getting the most out of Maytapi: how to connect, how to send and receive messages, how to handle groups, channels, and stories, and how to keep your number safe from bans.

{% hint style="success" %}
**New here?** Jump straight to the [Quick Start](/getting-started/quick-start.md) and send your first WhatsApp message in 5 minutes.
{% endhint %}

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## What Maytapi Does

Maytapi runs **WhatsApp's multi-device protocol** on managed cloud infrastructure. You connect your own WhatsApp number — regular or Business — and Maytapi maintains a stable session in the cloud. Your phone doesn't need to stay online.

What you can build:

* 💬 **Customer support** — receive customer messages, route to agents, send replies
* 🛒 **E-commerce notifications** — order confirmations, shipping updates, abandoned cart recovery
* 🤖 **Chatbots** — connect WhatsApp to ChatGPT, Claude, Dialogflow, or your own NLU
* 📢 **Channels and broadcasts** — publish updates to subscribers via WhatsApp Channels
* 👥 **Group automation** — manage members, send group messages, moderate
* 🔐 **OTP and 2FA** — deliver one-time codes via WhatsApp instead of SMS
* 🛍️ **Business catalog** — manage product catalogs, send product messages, track orders

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## How to Use This Site

### If you're new to Maytapi

Start at the top and work your way down:

1. [**Quick Start**](/getting-started/quick-start.md) — sign up, connect a number, send your first message
2. [**Architecture Overview**](/core-concepts/architecture.md) — understand how Maytapi connects to WhatsApp
3. [**Sending Messages → Introduction**](/sending-messages/introduction.md) — learn the message types you can send
4. [**Webhooks Setup**](/receiving-messages/webhooks-setup.md) — receive incoming messages and acknowledgments

### If you're integrating now

* [**API Authentication**](/getting-started/api-authentication.md) — credentials and request format
* [**API Reference**](https://maytapi-docs.readme.io) — interactive endpoint reference (external)
* [**Postman Collection**](/getting-started/postman-collection.md) — test endpoints visually
* [**Code Examples**](/getting-started/api-reference.md) — copy-paste starters for Node.js, Python, PHP, Go, .NET, Ruby

### If something's broken

* [**Troubleshooting**](/faq/general-questions.md) — common errors and fixes
* [**FAQ**](/faq/general-questions.md) — quick answers
* [**Status page**](https://status.maytapi.com/) — live system status

### If you're growing

* [**Anti-Ban Best Practices**](/anti-ban-and-best-practices/introduction.md) — keep your numbers safe
* [**Partner Program**](/getting-started/partners.md) — white-label and refer Maytapi

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## Featured: What's New

Maytapi keeps adding features. Recent highlights:

* **🤖** [**MCP Server**](/ai-and-automation/mcp-server.md) — connect Claude, Cursor, Windsurf, and other MCP-compatible AI tools directly to your WhatsApp
* **📡** [**WhatsApp Channels**](/channels-and-newsletters/introduction.md) — full Channel (newsletter) management API
* **📷** [**WhatsApp Stories (Beta)**](/account-and-channels/whatsapp-stories.md) — create stories with images/videos
* **🛍️** [**Business Catalog**](/sending-messages/product-messages.md) — full catalog product management
* **📞** [**Call Operations**](/account-and-channels/calls.md) — reject incoming calls, create call links
* **🏷️** [**Labels**](/labels/introduction.md) — apply WhatsApp Business labels to chats programmatically

For the full feature changelog, see [maytapi.com/changelog](https://maytapi.com/changelog).

***

## Pricing — Simple and Predictable

| Plan          | Price               | What you get                                     |
| ------------- | ------------------- | ------------------------------------------------ |
| **Sandbox**   | Free                | 5 conversations/month, 150 msg/day — for testing |
| **Developer** | $24 / phone / month | Unlimited messaging, full API, all features      |

No per-message fees. No template fees. Cancel anytime. [Full pricing →](/getting-started/pricing.md)

***

## Reliability

* **99.98%** uptime ([live status](https://status.maytapi.com/))
* **24M+** API requests handled per day
* **2000+** developers and businesses in production
* **4 years** of running WhatsApp APIs at scale

***

## Get Help

* 📧 Email: \[\[email protected]]\(mailto:\[email protected])
* 💼 [Console](https://console.maytapi.com/) for account, billing, and phone management
* 📊 [Status page](https://status.maytapi.com/) for real-time platform status
* 📰 [Blog](https://medium.com/maytapi) for tutorials and updates
* 🐙 [GitHub](https://github.com/maytapi-com) for example projects in Node.js, Python, and more
* 🤝 [Contact](https://maytapi.com/contact) for sales, partnerships, and custom integrations

***

## Quick Links Across the Docs

**Getting started:** [Quick Start](/getting-started/quick-start.md) · [Connect WhatsApp](/getting-started/connect-whatsapp.md) · [API Authentication](/getting-started/api-authentication.md)

**Core concepts:** [Architecture](/core-concepts/architecture.md) · [Chat ID Formats](/core-concepts/chat-id-formats.md) · [Message Lifecycle](/core-concepts/message-lifecycle.md)

**Sending:** [Text](/sending-messages/text-messages.md) · [Media](/sending-messages/media.md) · [Buttons](/interactive-messages/buttons.md) · [Lists](/interactive-messages/list-messages.md) · [Carousel](/interactive-messages/carousel.md)

**Receiving:** [Webhooks Setup](/receiving-messages/webhooks-setup.md) · [Webhook Payloads](/receiving-messages/webhook-payload-reference.md)

**Communities:** [Groups](/groups/introduction.md) · [Channels](/channels-and-newsletters/introduction.md) · [Communities](/communities/introduction.md)

**AI & Automation:** [MCP Server](/ai-and-automation/mcp-server.md) · [AI & Automation Introduction](/ai-and-automation/introduction.md)

**Safety:** [Anti-Ban](/anti-ban-and-best-practices/introduction.md) · [Warm-Up](/anti-ban-and-best-practices/warmup-new-numbers.md) · [Monitoring & Early Warning](/anti-ban-and-best-practices/monitoring-and-early-warning.md)

***

Ready to start? [**Quick Start →**](/getting-started/quick-start.md)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.maytapi.com/readme.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.